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Privacy Policy

Privacy Policy

 

 

Last updated: 14/11/2025

 

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites (the “Sites”), including our primary store site and our linked app/CRM platform (together, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

 

 

 

 

1. Information We Collect

 

 

We collect the following types of information when you interact with our Services:

 

 

1.1 Personal Information You Provide to Us

 

 

  • Full name

  • Date of birth

  • Email address

  • Payment details (processed securely through Wix Payments; we do not store full card information)

  • Account login details

  • Any additional personal information you voluntarily submit through forms, account setup, or app interactions

 

 

 

1.2 Automatically Collected Information

 

 

When you visit or use our Sites, we may automatically collect:

 

  • Device information (browser type, operating system)

  • IP address

  • Cookie data and tracking information

  • Usage data, including pages visited, features used, and time spent on the Sites

 

 

 

1.3 App/CRM Usage Data

 

 

Our app platform may collect:

 

  • User activity and engagement

  • Preferences and settings

  • Uploaded files or content (if applicable)

  • Interaction logs for troubleshooting and analytics

 

 

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

  • Provide and operate our store and app platform

  • Process payments through Wix Payments

  • Create and manage user accounts

  • Communicate with you (support, updates, account notifications)

  • Improve customer experience and platform functionality

  • Comply with legal obligations and prevent fraudulent activity

 

 

 

 

 

3. Legal Bases for Processing (GDPR)

 

 

For international users, especially in the EU/UK, we rely on the following legal bases:

 

  • Contractual necessity (to provide access to your account and services)

  • Legitimate interests (analytics, business improvement, fraud prevention)

  • Consent (marketing communications, cookies)

  • Legal obligation (record keeping, financial reporting)

 

 

 

 

 

4. Sharing Your Information

 

 

We may share your information with:

 

  • Wix.com Ltd., which hosts our websites and provides core functionality

  • Wix Payments, for payment processing

  • Other Wix Apps, used for analytics, marketing, or platform features

  • Service providers who assist in operating the Services

  • Legal authorities, if required for compliance or protection of rights

 

 

We never sell your personal information.

 

 

 

 

5. International Data Transfers

 

 

Because we serve customers worldwide, your data may be processed in other countries.

Wix provides GDPR-compliant data processing and uses approved transfer mechanisms (such as Standard Contractual Clauses).

 

 

 

 

6. Data Retention

 

 

We keep your personal information only as long as necessary to:

 

  • Fulfill the purposes described in this Privacy Policy

  • Comply with applicable laws

  • Resolve disputes

  • Enforce agreements

 

 

You may request deletion of your account or data at any time (see Section 10).

 

 

 

 

7. Cookies and Tracking Technologies

 

 

We use cookies and similar technologies to:

 

  • Operate the website

  • Enhance user experience

  • Provide analytics

  • Enable secure login

 

 

You may control cookies through your browser settings.

 

 

 

 

8. Payment Processing

 

 

Payments are handled through Wix Payments, which processes card details securely.

We do not store or have access to your full payment card numbers.

 

 

 

 

9. Security

 

 

We take reasonable technical and administrative measures to protect your information, including secure hosting, encryption, and access controls. However, no system is fully secure.

 

 

 

 

10. Your Rights

 

 

Depending on your location, you may have the right to:

 

  • Access the personal data we hold

  • Request correction or deletion

  • Object to processing or request restrictions

  • Request data portability

  • Withdraw consent (where applicable)

 

 

To exercise any rights, contact us at info@meditap.co.uk.

 

 

 

 

11. Children’s Privacy

 

 

We do not knowingly collect data from children under the age of 16 unless permitted by law.

If you believe a child has provided data, contact us so we can remove it.

 

 

 

 

12. Changes to This Policy

 

 

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last Updated” date.

 

 

 

 

13. Contact Us

 

 

If you have questions about this Privacy Policy or how we handle your data, email us at:

 

📧 info@meditap.co.uk

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